The main purpose of this software is to allow customers who are deaf to contact Apple Care that would enable them to gain a remote connection to various sign language interpreters. One major benefit of this that we can think of is that people who are hard of hearing would no longer need to think about booking an interpreter ahead of time. Instead, they can just focus on getting the care they need in a highly efficient as well as intuitive manner.
People that use Apple Watch will also be getting some unique features. One such feature is that of Assistive Touch which is focused on people who might not have a great deal of mobility in their upper body limbs. It can be difficult for such people to interface or even use an Apple Watch with any degree of ease right now, so the fact that this software will help users receive calls as well as perform a variety of other basic functions through their Apple Watch despite not having full upper limb mobility will contribute quite a bit to their integration into society. More companies need to work on accessibility features such as this so that people with disabilities can live easier lives.